Carglass

Digital transformation of customer service

We have developed a modern website for Carglass® Czech Republic, a leading specialist in car glass repair and replacement. This website will not only modernize their online presence but also greatly simplify the processes associated with booking services and communicating with customers. Our goal was to design a comprehensive digital platform that reflects the company's high standards while being user-friendly for both its employees and clients.

Interactive booking system

A key feature of the new website is an intuitive booking form that allows customers to easily identify the damaged glass, select the nearest branch, and book a suitable repair appointment. The system automatically updates available time slots and sends confirmation emails to clients and relevant branches.

Map of branches and SEO optimization

The website contains a clear map of all Carglass® branches in the Czech Republic, making it easy for customers to find the nearest service centre. Thanks to thorough SEO optimization, the website is easily searchable in search engines, which increases its traffic and accessibility for new clients.

Portal for insurance companies

To simplify cooperation with insurance companies, we have implemented a special hidden section that allows insurance agents to easily book repairs for their clients. This portal streamlines communication and processes between Carglass® and insurance companies.

Administration and content management

The admin interface makes it easy to manage branch information, blog articles, bookings and opening hours exceptions. This flexibility allows for quick updates and customization of content to meet the company's current needs.

With this comprehensive digital transformation, Carglass® has strengthened its online presence and streamlined its customer service. Our solution delivered a modern and user-friendly website that supports the company's growth and innovation.